Take a look at the servies we provide as part of out On-Premise Solution
Pre Sales Scoping Exercise
Buying a CRM system for the first time can be a daunting task. Let us take the stress out of it by providing you with a pre sales consultancy service that analyses your business and determines from the outset whether GoldMine is going to work for you.
It's in our interests to look for "show stoppers" or unrealistic expectations (we have a reputation to protect!). It's in your interests to feel assured that you've chosen the right partner who can provide the right solution, on time and to budget.
Full Design Service
We'll take time to understand your business, identify your needs and communicate with all your key stakeholders. We'll design you a prototype GoldMine system and ensure that the GoldMine system that you end up with has been tailored to your specific needs.
We take the pain out of the implementation phase with a process that has been developed and honed over ten years. Our approach to training is unique. We decided a long time ago that providing companies with the same basic training program is counter productive.
GoldMine training needs to be carefully tailored to your company's needs. Our trainers use your own terminology and a close understanding of your company's workflow to deliver a tailored, focused understanding of GoldMine to your staff.
Support
There's nothing more frustrating than being left on hold on an offshore helpdesk. And when you do get through you find that the support operative knows nothing about your system and can only provide generic solutions to your problems.
Our GoldMine helpdesk is UK based and can put you directly in touch with your GoldMine consultant.
You have the hardware, you have the IT infrastructure, you have the internal resources and you want total technical ownership of your own GoldMine solution.
You have the budget and plan to implement GoldMine on site as part of a one off project